How do I reset my password?

If you forget your password, you can ask for a reset code to be sent to you via email. Just go to your login screen, which you may find at http://username.museumssites.com/qi/ (where username is the username you chose during sign-up) and choose "Reset password". As soon as you enter your email and press Submit you'll receive an email with detailed instructions.

If you are receiving any email from Museums Sites, check any spam or junk filters that your email account uses to see if the email got caught there.


If you still don't find the email message, try adding no-reply@museumssites.com to your Address Book or to Contacts that used by email software. Then, try using the Forgot Password function again to request a new password email.

If after taking these steps you still are not getting an email allowing to reset your password, please contact us to let us know.